Front Office Staff at APH
Rachel, LVT; Practice Manager
Rachel is a graduate of Orchard Park High School. She completed her Veterinary Technology degree at Medaille College. Rachel has been employed at Aurora Pet Hospital since 2009, first as a veterinary assistant, then as a Licensed Veterinary Technician and now the Practice Manager. She loves spending time with her family and friends, teaching Zumba and loving on her 2 cats , Max and Chester as well as her dogs, Charlie and Murphy. Rachel has a strong interest in animal behavior, and is constantly learning new ways to help out our clients with their pets.
Kerry, Client Service Representative
Kerry is a graduate of East Aurora High School, and joined us in 2013 with 17 years of veterinary experience. When she is not at work, Kerry can be found teaching Zumba classes, swimming, and gardening. She loves spending time with her husband Sean, daughter Paige and their dogs Boone and Willie.
Lauren S, Client Service Representative
Lauren attended the University of Buffalo for Business Administration and Marketing until 2013. She joined our team in 2016 with 15 years of customer service experience. Outside of work she enjoys spending her time with her growing family. Lauren and her husband Seth have one daughter Audrey and a son Silas. Their favorite family activities are traveling, cooking and baking together. Lauren even squeezes in time for yoga, reading and hiking to relax. Lauren recently adopted a cat, Beau!
Devin, Client Service Representative
Devin started with us in August of 2018. Devin is originally from Western NY and spent time in Texas interning in Equine Rehabilitation. She graduated from Morrisville State College in Equine Business Management and Business Administration. She enjoys spending time with her friends and family, her kitty Elton and her puppy Sadie. Devin loves to ride horses, helps out at a horse barn in her spare time. In fact, she has been riding horses since she was 6!
Caitlin, Client Service Representative
Caitlin is a graduate of Holland High School. She also holds degrees in Veterinary Technology and in Business Management. Caitlin worked at Aurora Pet Hospital from 2005-2011 as a veterinary assistant, left for a brief time, and returned in 2013. She is now at Roswell full time but still works weekends with us! Caitlin and her husband Adam are the proud parents of 2 Giant Alaskan Malamutes, Moose and Karma. She and Adam enjoy dirt biking, snowmobiling, kayaking, hiking, and just about anything outdoors. If she has to be indoors she loves scrap-booking. Caitlin and Adam just welcomed their first child in January 2019!