Front Office Staff at APH
Rachel, LVT; Practice Manager
Rachel is a graduate of Orchard Park High School and she completed her Veterinary Technology degree at Medaille College in 2012. Rachel has been employed at Aurora Pet Hospital since 2009, first as a veterinary assistant, then as a Licensed Veterinary Technician and now the Practice Manager. She loves spending time with her family and friends, teaching Zumba and loving on her 2 cats , Max and Chester as well as her dogs, Charlie and Murphy.
Kerry, Client Service Representative
Kerry is a graduate of East Aurora High School, and joined us in 2013 with 17 years of veterinary experience. When she is not at work, Kerry can be found teaching Zumba classes, swimming, and gardening. She loves spending time with her husband Sean, daughter Paige and their dogs Boone and Willie.
Lauren S, Client Service Representative
Lauren attended the University of Buffalo for Business Administration and Marketing until 2013. She joined our team in 2016 with 15 years of customer service experience. Outside of work she enjoys spending her time with her growing family. Lauren and her husband Seth have one daughter Audrey and two sons, Silas and Caleb. Their favorite family activities are traveling, cooking and baking together. Lauren even squeezes in time for yoga, reading and hiking to relax. Lauren recently adopted two cats, Beau and Stella!
Ashley, Client Service Representative
Caitlin, Client Service Representative
Ashley came to Aurora Pet Hospital with more than 5 years of customer service. She received her degree from Niagara Falls Culinary Institute in 2016 for Tourism Management and Event Planning. She was hired in March 2020 but wasn't able to start until June due to COVID-19. Ashley loves to take walks, getting lost in a good book and baking. A fun fact about Ashley is she worked at Disney World for a year!
Caitlin is a graduate of Holland High School. She also holds degrees in Veterinary Technology and in Business Management. Caitlin worked at Aurora Pet Hospital from 2005-2011 as a veterinary assistant, left for a brief time, and returned in 2013. She is now at Roswell full time but still works weekends with us! Caitlin and her husband Adam are the proud parents of 2 Giant Alaskan Malamutes, Moose and Karma. She and Adam enjoy dirt biking, snowmobiling, kayaking, hiking, and just about anything outdoors. If she has to be indoors she loves scrap-booking. Caitlin and Adam just welcomed their first child in January 2019!