Front Office Staff
Lauren, Practice Manager/Client Service Representative
Lauren attended the University of Buffalo for Business Administration and Marketing until 2013. She joined our team in 2016 with 15 years of customer service experience, she started as a client service representative and now manages the practice but she still helps as a CSR! Outside of work she enjoys spending her time with her growing family. Lauren and her husband Seth have one daughter Audrey and three sons, Silas, Caleb, and Ezra. Their favorite family activities are cooking and baking together. Lauren even squeezes in time for yoga & reading to relax. She has one cat named Beau, and a dachshund mix pup named Sasha!
Kerry, Client Service Representative
Kerry is a graduate of East Aurora High School, and joined us in 2013 with 17 years of veterinary experience. When she is not at work, Kerry can be found teaching Zumba classes, swimming, and gardening. She loves spending time with her husband Sean, daughter Paige. Kerry has a corgi named Willie and recently adopted a new puppy named Charlie!
Sarah, Client Service Representative
Sarah joined APH the summer of 2024, having a background in teaching which includes kindergarten, preschool, and substitute teaching! She obtained her Master's degree in early childhood education from the University at Buffalo. Sarah has a border collie named "Rowan," a guppy fish named "Sushi," and a water frog named "Frankenstein!" Outside of making the staff of APH laugh with her witty sense of humor, she enjoys gardening, reading, retail therapy at TJMaxx and being with family and friends. A fun little tidbit about Sarah is that she won first place in a Macarena dance contest- she is a great addition here at APH and we are so excited to have her on our team!
Erin, Client Service Representative/ Assistant
BIO and PICTURE coming soon! Stay tuned!
Caitlin, Client Service Representative
Caitlin is a graduate of Holland High School. She also holds degrees in Veterinary Technology and in Business Management. Caitlin worked at Aurora Pet Hospital from 2005-2011 as a veterinary assistant, left for a brief time, and returned in 2013. She is now at Roswell full time but still works weekends with us! Caitlin and her husband Adam are the proud parents of 2 Giant Alaskan Malamutes, Kuma & Karma. She and Adam enjoy dirt biking, snowmobiling, kayaking, hiking, and just about anything outdoors. If she has to be indoors she loves scrap-booking. Caitlin and Adam have two daughters, Adaline and Eliana!
